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PREPAID HOURS for custom support services
10 hours $480.
20 hours $940
30 hours $1380
40 hours $1800
If work done takes less than 15 minutes, we
will bill you 0.25 of the hour or $12 per incident (duration of 15
minutes or less). Our billing for resellers on our prepaid custom
support plan are in 0.25 hour increments.
Custom services include
setting up of custom tariff plans after initial setup, custom
subcription/discount plans, invoice template setup, merchant
services setup etc.
For more advanced engineering services such as configuring
voip gateways, our engineering rates are $99 per hour.
We have an extensive knowledgebase and we are adding online flash
tutorials. However if you need one to one custom training on
select topics via web conferencing, we charge $49 per hour as
needed.
We bill $49 per custom incident support for non-prepaid customers
after initial setup is complete upon your approval.
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